Hi love,

We hope you are enjoying your new purchase, but if there are any hesitations feel free to read our Return Policy.


It is not possible to exchange your item for another item. But of course you are able to return your order to us for a full refund if the return conditions are met.

You can place a new order to receive a new item.


If for any reason you would like to return your purchase we ask you to fill out our Return Form as you can see & download down below within 14 days after the purchase.

We kindly ask you to send your order back within the original packaging and state. The item(s) must be unworn and they do not contain any traces of damaging or stains.

When returned items meet all our required return conditions, you will receive a full refund on your purchase as soon as possible.

  1. Send the filled in Return Form to info@lheure-doree.com
  2. Send the items that you want to return to:
    Postbus 12776
    1100 AT Amsterdam

Please note that the return shipping costs are for the buyers own account.


Lotte & Bibi

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